IronEdge group is looking for an enthusiastic, motivated, customer support focused individual that is looking for their start in the IT industry.
IronEdge group is looking for an enthusiastic, motivated, customer support focused individual that is looking for their start in the IT industry.
SKILL REQUIREMENTS:
- Ability to organize multiple people and tasks through written and verbal communication
- Attention to detail
- Ability to verbally communicate with employees and clients in person and over the phone
- Experience with ticketing systems and alert management software is preferred
- Aid in the daily organization of ticketing systems and client requests for the Managed Services Department
- Entry level position as a stepping stone to a Service Desk position
- Ability to learn and comprehend complex systems and situations
- Strong follow through
- History in customer service type position a plus; waiting tables, bar tending, etc.
WE OFFER:
- Competitive salary based on education, certifications, and experience
- Raises based on certifications attained
- Annual Profit Sharing Bonus
- Mentorship and Career management programs
- Company paid health insurance
- Flexible spending account
- Matching 401k with immediate vesting
- Paid Vacation / PTO
- Free Beer!
- Awesome holiday party!
HOW TO APPLY:
To get to the best candidates quickly we have implemented a new application process. Complete our pre-employment tests.(This process takes roughly 30 minutes)
IronEdge Group Recognized on CRN’s 2024 MSP 500 List
Houston, Texas, February 12, 2024 — IronEdge Group is honored…
