Careers - IronEdge Group

GREAT OPPORTUNITIES—GREAT PEOPLE—GREAT CULTURE

Get to the EDGE—where Everyone Deserves Great Experiences

As a service-centric company with a culture that always puts people first, IronEdge is dedicated to providing a fun, fulfilling and inclusive environment where teammates can excel in their specialized roles. Our award-winning team is honored to be recognized among the tech industry’s leading MSPs and named to esteemed lists such as the CRN MSP 500 and Channel Futures MSP 501 year after year.

OUR MISSION

At IronEdge Group, we believe Everyone Deserves Great Experiences with their technology. Our team is dedicated to supporting local businesses with holistic technology support and solutions that enable business growth. With a strategic client-focused approach, we’re on a mission to eliminate the frustrations companies face with technology.

OPEN POSITIONS

To submit an application or learn more, click on a job title below. IronEdge only takes applications through this site (IronEdgeGroup.com/careers). We are not able to accept resumes by email.

Please email [email protected] if you have any questions. At IEG, everyone deserves great experiences!

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Employee Spotlight – Clayton Sigl – Systems Engineer II

At IronEdge, we’re passionate about creating great experiences, and it all starts with our exceptional team members. Every quarter, we honor an employee who truly embodies one of our core values: Teamwork, Learning, Integrity, Courage, and Ownership. This quarter, we are excited to spotlight our Core Value Champion for Integrity – Clayton Sigl. Clayton.

Clayton started with IronEdge only 6 months ago and quickly received a well-deserved promotion. Clayton was nominated by Trent Borstell, Service Desk Manager.

He models our core value of integrity through commitment and taking responsibility for providing stellar customer service for our clients. He challenges standards and processes, always clarifying through questions, for continuous improvement. Clayton’s focus on root-cause resolution and his commitment to taking on issues outside of his scope as Systems Administrator on the help desk earned him a quick promotion to Systems Engineer on our Professional Services team. Clayton sees every ticket as a puzzle. He enjoys solving these puzzles and documenting the solution, so the client never has the same issue twice.

Clayton advises new IEG team members to be inquisitive, brave, and accurate and to become the subject matter expert. Outside of working with the team, Clayton finds it important to clear his mind by playing hockey, working on vehicles or any outside recreation that gets him working with his hands and body. His hobbies outside of work have a positive impact on his mental health, allowing him to clear his mind for Monday mornings.

Congratulations to Clayton Sigl, IronEdge’s Q4 Core Value Champion!

Core Value Finalists

Integrity – Bryan Bourgeois – Field Services
Ownership – Stephen Kooken – Field Services

Employee Spotlight – Brandon Yahn – Field Technician, Onboarding

We are excited to spotlight our Core Value Champion for Ownership – Brandon Yahn. Brandon has been in customer service for over 20 years, and what he loves most about working at IronEdge is the client-focused approach, ensuring they get the quality of service they need in a timely manner. Although the MSP environment is fast paced, he stays positive by looking at it through the lens of the client and says, “The client’s viewpoint puts things into perspective.”

Brandon was nominated by Krystal Arvanitis, Field Services Manager, for our Core Value Champion of Ownership! Brandon has consistently shown true ownership of onboardings. He was asked to take the lead on the project to rebuild and document the onboarding process. Though the scope has been a moving target, he embraced it and drafted a plan for a smooth process. He took on working with new team members and schedules in different departments to get automation going and make the process more efficient. His dedication to the process has been crucial to our success. This is one process that affects every single department at IronEdge from Sales to HR to Operations to Procurement!

His advice to new team members at IronEdge is to be coachable and ready to learn. He recommends to truly disconnect when you’re not at the office because having a healthy work/life balance is better than burnout. Brandon says he has stayed at IronEdge through the M&A process because the new IEG Culture is built with individuals who never surrender and never leave a teammate behind, offering help to whoever needs it.

Congratulations to Brandon Yahn, IronEdge’s Q2 Core Value Champion!

Core Value Finalists

Teamwork – Adam Currey – Senior Systems Engineer
Teamwork – Brendan Voss – Account Executive
Courage – Trent Borstell – Service Desk Manager

Employee Spotlight – Harold Williams – Field Technician

We are excited to spotlight our Core Value Champion for Learning – Harold Williams.

Harold started with the Company in 2023, and what he loves most about working at IronEdge is helping clients solve issues. Although the MSP environment is fast paced, he stays positive by making all interactions meaningful and memorable. He enjoys knowing the client is happy, and their ssues are resolved.

Ian Cook, Regional vCIO, nominated Harold for our core value of Learning! He stepped right up when we had the ‘go live’ with one of our biggest clients. He had a lot to learn about the operations, and Harold showed up every day ready to provide excellent customer service. Harold has embraced the team that supports our AZ clients, and we can rely on him.

He describes the IronEdge culture as inclusive and diverse. Harold’s advice to new team members is to build relationships with clients and learn about their operations because it will improve their experience.

Congratulations to Harold Williams, IronEdge’s Q3 Core Value Champion!

Core Value Finalists

Integrity – Anthony Lahman – Field Technician
Courage – Gary Gerhardt – Service Desk Manager
Ownership – Joe Harris – Systems Engineer II

Employee Spotlight – Ricky Brooks – Customer Success Manager

We are thrilled to spotlight our Core Value Champion for Teamwork – Ricky Brooks. Ricky will celebrate 10 years at IronEdge this year! He was nominated by Dan Mallard, Regional vCIO, for our Core Value Champion of Teamwork! Ricky is a consistently positive teammate. He collaborates with clients in achieving their goals and treats all Points of Contact as business peers, coordinating solutions as a team! Ricky’s clients report they are extremely pleased with his service, but he is also the “glue guy” for the entire Customer Success team. His positivity and professionalism hold the team together, and he will help anyone, anytime!
Congratulations to Ricky Brooks, IronEdge’s 1st Core Value Champion!

Core Value Finalists

Ownership – Robyn Manley – Accounting Supervisor
Learning – Joshua Niven – Systems Engineer II
Integrity – Carlos Resendiz – NOC Administrator II