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Client Support

IronEdge provides customer support in several convenient ways. Before you create a service request or contact the helpdesk, browse our FAQs to see if there is an immediate and simple solution for your problem. If not, contact us to get the quick support that you need.

Every computer managed by IronEdge has a logo in the bottom right corner of the computer screen. Double click on the icon to submit a service request. Complete and submit the form and a helpdesk support team member will contact you.

support icon phone support
Phone Support. Call (713) 574-5555, extension 2 if you are experiencing an internet outage or an emergency issue that cannot wait for a trouble ticket to be submitted.
support icon email support
E-Mail Support. Email [email protected] describing your issue. A helpdesk support team member will contact you.
support icon faq
FAQ. This is a short list of our most frequently asked questions. For more information about IronEdge, or if you need support, please contact us.

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Phone: 1-713-574-5555
Fax: 1-713-559-3084

3000 Wilcrest Drive, Suite 300
Houston, TX 77042
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San Antonio

Phone: 1-210-757-4222
401 Isom Rd, Suite 290
San Antonio, TX 78216
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