Challenge:

Joeris General Contractors is a Texas based contracting firm that focuses on commercial construction in several markets including education, retail, medical and civic. Due to the nature of construction, Joeris has many remote offices on client building sites in addition to its four regional offices across the state. It is crucial that Joeris employees can access corporate resources in a safe and secure way. Keeping the remote sites secure was tying up large amounts of internal resources and lead to less focus on larger IT initiatives.

Solution:

IronEdge was able to collaborate with Joeris’ internal IT team to help standardize across all remote locations and other branch offices. This standardization has dramatically decreased Joeris’ susceptibility to malware and viruses. By outsourcing the monitoring and maintenance of both network and systems to IronEdge, Joeris now has more eyes keeping track of their network- ensuring business continuity and security. The implementation of a co-managed solution has facilitated idea sharing between the two companies and Joeris’ internal team now has more time to tackle larger IT objectives.


Results and Benefits:

“IronEdge has helped Joeris maximize our IT efficiency, implement advanced security best practices for remote locations, and has provided us with the consultative technology guidance our growing firm requires. The team at IronEdge is responsive and knowledgeable when it comes to helping us with not only our daily support requirements, but also our more advanced IT implementations. Thanks to IronEdge, we have been able to get a better hold on our information security at our off-site locations and our IT director has more time to manage other IT projects.  We recommend IEG to any general contracting firm looking for a managed service partner. ”

– Angela Cardwell | Chief Marketing Officer, Joeris General Contractors

IronEdge worked with Joeris’ internal IT staff to create an open, co-managed, dialogue around the on-site standardization effort. This collaboration has provided Joeris a plan for each new project site location, as well as increased security measures to protect their corporate assets from malicious attacks.