Service Coordinator

IronEdge group is looking for an enthusiastic, motivated, customer support focused individual that is looking for their start in the IT industry.

SKILL REQUIREMENTS:

  • Ability to organize multiple people and tasks through written and verbal communication
  • Attention to detail
  • Ability to verbally communicate with employees and clients in person and over the phone
  • Experience with ticketing systems and alert management software is preferred
  • Aid in the daily organization of ticketing systems and client requests for the Managed Services Department
  • Entry level position as a stepping stone to a Service Desk position
  • Ability to learn and comprehend complex systems and situations
  • Strong follow through
  • History in customer service type position a plus; waiting tables, bar tending, etc.

WE OFFER:

  • Competitive salary based on education, certifications, and experience
  • Raises based on certifications attained
  • Annual Profit Sharing Bonus
  • Mentorship and Career management programs
  • Company paid health insurance
  • Flexible spending account
  • Matching 401k with immediate vesting
  • Paid Vacation / PTO
  • Free Beer!
  • Awesome holiday party!

HOW TO APPLY:

To get to the best candidates quickly we have implemented a new application process. Complete our pre-employment tests.(This process takes roughly 30 minutes)

Apply Now!