IT Procurement Specialist I

Are you looking to launch your career in the IT industry? Are you eager to learn and collaborate with a team that puts people first and is truly passionate about what they do? If want to surround yourself with a fun, award-winning team, then IronEdge Group may be the place for you! IronEdge is the premier IT Solutions Provider for Texas Based Businesses. We provide service centric strategy and support to eliminate the frustration companies face with technology and help our clients succeed.

We are looking for a self-motivated candidate with basic computer component knowledge that wants to grow their skills in the IT industry. We provide access to training and certifications to help you develop your career path. The ideal applicant should be a quick learner with a high attention to detail that can successfully multitask.

As the IT Procurement Specialist, you will liaise between customers and cross-functional internal teams to deliver quoted solutions according to customer needs. This position also provides logistical support with inventory management and computer prep.

Essential Functions

  • Create outstanding customer experiences every day  
  • Working in an office environment
  • Continually learn, grow and participate in training opportunities – Get certifications with Dell, Microsoft, Cisco, and more. 
  • Aid in the preparation of onboarding computer assets in conjunction with the services team 
  • Effectively manage daily administrative tasks 
  • Ensure the timely and successful delivery of quotes according to customer needs and objectives 
  • Develop a trusted advisor relationship with the account managers 
  • Assist with high severity requests or issue escalations as needed 
  • Provide logistical support

Requirements

  • Bachelor’s degree and/or two plus years related experience
  • Basic Knowledge of IT Hardware/Software 
  • Weekend and evening work is possible due to projects and client issues
  • Experience in Excel
  • Ability to define time requirements based on complex tasks is essential
  • A+ Comptia Certification (current) is a plus

Key Skills

  • Keen ability to problem solve
  • Ability to logically plan
  • Innate ability to multi-task and stay organized
  • Exhibit a professional demeanor and strong interpersonal skills
  • Ability to interact and communicate professionally with C-Level management
  • Basic Knowledge of IT Hardware/Software
  • Excellent communication skills to resolve problems and assist customers 
  • Ability to manage multiple projects at a time while paying strict attention to detail 
  • Typing, data entry and computer skills
  • Reliable transportation

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