Andrew Moore, Author at IronEdge Group

Webinar Recap: Streamline Your Distributive Workforce by Fully Utilizing Microsoft Teams

June 26, 2020 by Andrew Moore

Reducing clicks helps employees to stay organized and on task. What if we told you that everything your distributed employees need, from communication to planning and productivity, could live in Microsoft Teams? In this webinar, we walk you through the following advanced functionalities and integrations for Microsoft Teams. Fully Utilizing the Microsoft Teams App […]

Why The Future Of Business Is A Distributed Workforce

June 22, 2020 by Andrew Moore

Being remote is not short term. Five years of digital transformation has happened in two months. Businesses will not survive by managing their companies using 20th century tactics. All organizations are asking how to use new tools, processes and skills while their workforce is remote, hybrid, distributed, collocated or any other term that describes a […]

5 Things a Break/Fix IT Provider Will Never Tell You about Your IT

June 9, 2020 by Andrew Moore

In today’s digitally dependent business landscape, SMBs are constantly looking for ways to maximize their IT efficiency while also controlling costs. For some businesses, break/fix IT seems to be the answer. Their model of only coming to repair issues when they arise instead of offering round-the-clock management sounds like it could save you a lot […]

Combat IT Frustrations While Your Business is Distributed

May 26, 2020 by Andrew Moore

In today’s always-on business landscape, it’s no secret that advanced IT management—especially in relation to cybersecurity—is an absolute must. Businesses who neglect regular IT maintenance, data backups, recovery planning, and security could easily find themselves the victims of a costly data breach or loss. However, it’s also true that most C-level executives aren’t necessarily experts […]

Webinar Recap: How to Manage a Distributed Workforce

May 19, 2020 by Andrew Moore

Being remote is not short-term. Five years of digital transformation has happened in two months. Businesses will not survive by managing their companies using 20th century tactics. All organizations are asking how to use new tools, processes and skills while their workforce is distributed. Learn how to aid in the management of a distributed […]

Was Your Current MSP Prepared to Support You During COVID-19?

May 11, 2020 by Andrew Moore

Tickets not being responded to? Callbacks taking days? Account manager not returning your voicemails? Dropped calls, short-staffed or flat out no one to help? These are just a few signs that your IT Managed Services Provider (MSP) was not prepared to support you during the current pandemic. We are hearing from quite a few companies […]

4 Tips for Setting Up a Distributed Network

May 4, 2020 by Andrew Moore

With the current pandemic affecting businesses worldwide, it has become crucial for companies to adapt their practices for remote working. Despite this, just 7% of Americans were well-equipped to work from home before the COVID-19 pandemic began. Now, to ensure the safety of employees, families and the general public, companies must work to develop strong […]

How Much Should Managed IT Services Cost?

April 2, 2020 by Andrew Moore

I have a secret to share with you. Managed IT Service Providers (MSPs) do not want to publish their pricing. Most MSPs will not even give out a price over the phone. They fear divulging information to their competitors (secret shoppers) or losing a lead before they have a chance to explain their value proposition. […]

Webinar Recap: Securing Your Distributed Workforce

April 1, 2020 by Andrew Moore

This webinar discusses important points regarding phishing, password management, secure internet and endpoint security. These tips are part of our ongoing effort to help educate the community on cybersecurity for a newly remote work force. We had a great time putting this webinar together! Below are resource links from the presentation. Access the webinar recording […]

Webinar Recap: Keeping Your Distributed Workforce Connected with Microsoft Teams

March 25, 2020 by Andrew Moore

As you move to remote work, a few key habits will set you up for success. These tips from Microsoft are part of our ongoing effort to help everyone stay connected and productive during this challenging time. We had a great time putting this webinar together! Below are resource links from the presentation. Access the […]