ManagedMOVE Case Study: Bank of San Antonio
Background
The Bank of San Antonio opened its first location in June of 2007 with plans to open two to three additional branches within eighteen months. Starting from the ground up, the Bank of San Antonio needed an IT infrastructure that could interface with their core systems and support the expanding branches.
Key Project Components
- Co-location of Infrastructure to Secure Data Center - The main branch required reliable backup to support extended power outages. IronEdge recommended co-location of the bank's infrastructure to a secure tier-1 data center. This data center ensures that all offices will continue running even if the main location goes down by providing battery backup, 24/7 air conditioning and a generator for extended power outages.
- Space Planning - IronEdge provided recommendations and assisted in the space design of the main bank branch. IronEdge developed the entire infrastructure in a shell site while construction of the branch was in progress and then transferred everything to the new location when construction was complete.
- Ongoing IT Support Platform - With the Bank of San Antonio's growth needs in mind, IronEdge planned for ongoing, remote IT support through the ManagedIRON platform. ManagedIRON specialists from IronEdge handle IT-related issues immediately and remotely, eliminating the need for an IT specialist to travel between branches.
"By using the data center we can guarantee business continuity. If something happens, it won't affect our clients. Since opening three months ago, we have had no problems. We are very happy with the site set-up!" ~ Brent Given, President of Bank of San Antonio
"IronEdge's involvement from the beginning allowed us to worry about one less thing. They worked with contractors to assist in optimum set-up of wiring, printers and audio visual systems." ~ Brent Given
"ManagedIRON provides great support through three easy options - we can phone, email or go on-line. They also assist in setting up new employees' technology. This allows us to keep our employees working by always having their technology working." ~ Brent Given
"IronEdge went out of their way to make this process smooth and seamless. IronEdge even went to get us a fridge when we realized we didn't have one for our conference room the day before our first board meeting! They really go above and beyond!" - Brent Given
