Client Support
IronEdge provides customer support in several convenient ways. Before you create a service request or contact the helpdesk, browse our FAQs to see if there is an immediate and simple solution for your problem. If not, contact us to get the quick support that you need.
Submit a Service Request Right From Your ComputerEvery computer managed by IronEdge has a logo in the bottom right corner of the computer screen. Double click on the icon to submit a service request. Complete and submit the form and a helpdesk support team member will contact you.
EmailEmail helpdesk@ironedgegroup.com describing your issue. A helpdesk support team member will contact you.
PhoneCall (713) 574-5555, extension 2 if you are experiencing an internet outage or an emergency issue that cannot wait for a trouble ticket to be submitted.
